COVID-19 Update: Open for Delivery and Click & Collect

News - The website is now back open for Click & Collect Orders

The website is now back open for Click & Collect Orders

The website is now back open for Click & Collect Orders

OUR WEBSITE IS NOW BACK OPEN FOR CLICK & COLLECT!

We are still operating with a smaller team than usual, so the quickest way to place orders if you don't have an account is via the website. At the moment we are only taking click and collect orders on the website but we will update this to include deliveries as soon as we can manage it safely.

If you have an account with us, the fastest way for us to process your order is by email. Please send orders to jctsales@rwdl.com or ruthinsales@rwdl.com wherever possible. Please state whether this is a collection or delivery and put you best contact number for us ring you when your collection or delivery is ready.

By doing this it will help us process your orders quicker and won't leave you being frustrated with the phones not being answered.

We have now increased the number of vehicles doing deliveries, however our delivery service is on an extended lead time at the moment due to the volume of orders. Please also be aware that across the UK some of our suppliers are experiencing similar problems to us which is leading to inconsistent supply.

Our next plan is to prepare the shop and yard to be open to customers. In order to help us practice safe social distancing we will be manning our gateways and managing the flow of customer onto the premises. All processes we put in place will be for your safety and the safety of our staff. Please keep an eye out for a further announcement, coming soon.

We thank you for your assistance and patience during this time, it is greatly appreciated.

In the meantime Stay Safe and we look forward to welcoming you back in to the shops soon.